Terms + Conditions

 
 
 
 

CHÂTEAU DE SIRADAN TERMS & CONDITIONS

RELEASE OF LIABILITY, WAIVER OF CLAIMS

 

 We're so excited to welcome you to Château de Siradan and to share the art of French living with you.  Upon booking or attending any accommodation or event at Château de Siradan, it is required that you read and agree to comply with the terms of this agreement, which outlines our policies concerning your visit with us.

Any use of "we", "us", "our", "the château" refers to Château de Siradan

General Booking Policies

Reservations require a 25% non-refundable deposit of the entire reservation. This amount will be charged to your credit card upon booking the reservation.

You are required to pay the balance in full 30 days prior to your arrival date. If the balance is not paid 30 days prior to arrival, we reserve the right to cancel your booking and retain the non-refundable deposit amount.  Bookings made within 30 days of the event, must be paid in full upon booking and are non-refundable.  

 

Room Rental Booking Policies

Reservations made with a gift card or packaged purchased from a partner site still require a credit card to be put on file.

Most rooms at Château de Siradan are double occupancy. There are a limited number of suites that allow for additional guests. Please inquire directly regarding your specific needs.

Cancellations on Reservations for individual room bookings (not including room blocks or buyouts)

A 75% refund is available if the reservation is cancelled within 30 days prior to arrival date. Cancellations made within 72hrs-13 days of arrival will incur a 50% cancellation fee. Cancellations made within 72 hours of arrival will result in a full charge of the entire length of stay.

Room Blocks of 5-10 rooms

A 50% deposit committing to the full purchase of rooms, and non-refundable buyout surcharge payable by credit card, is required to secure all room blocks. 

This deposit can be applied directly to the rooms, or be held as a deposit towards the rooms if all guests are paying for their own individual rooms.

Château de Siradan has a non-refundable operations fee of 800€ on any room block of 5-10 rooms. Operations fee includes: giving Host access to bookings in advance to being released to the public, being locked into current standing rates, group booking coordination with Guest Services Team, distribution of Welcome Gift Bags for guests if provided by the Host, and any additional administrative needs. 

The Host will be required to provide Château de Siradan with a rooming list for their guests. No organized gatherings are permitted unless pre-approved and arranged through management. A site fee may be applicable.

Room Blocks of 11+ rooms

A 50% deposit committing to the full purchase of rooms, and non-refundable surcharge, payable by credit card, is required to secure all room blocks of 11+ rooms.

This deposit can be applied directly to the rooms, or just be held as a deposit towards the rooms if all guests are paying for their own individual rooms.

Château de Siradan has a non-refundable operations fee of 1,500€ for any room block of 11+ rooms. 
Operations fee includes: giving Host access to bookings in advance to being released to the public, being locked into current standing rates, group booking coordination with Guest Services Team, facilitation of Welcome Gift Bags for guests if provided by the Host, and any additional administrative needs. 

The Host will be required to provide Château de Siradan with a rooming list for their guests. No organized gatherings are permitted unless pre-approved and arranged through management. A site fee may be applicable.

Full property buyouts on weekends require a food & beverage minimum spend of 3,000€ in winter months (Nov-Apr) or 5000€ in spring/summer months (May-Oct).

Cancellations on Room Blocks & Château Buyouts

Cancellations on blocks/buyouts before 90 days of arrival will receive a refund of 25% of the 50% room block deposit and rooms will be opened back up to the public. The surcharge is non-refundable. Room cancellations made under 89-30 days will incur a cancellation fee in the amount of the full deposit. Cancellations made within 29 days of arrival will result in a full charge of the entire length of stay. 

Cancellations made by Château de Siradan

If for some reason, one of our château-hosted events (our events) needs to be cancelled, we will offer a full refund (inclusive of the deposit). We are not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, insurances, vaccinations or non-refundable flights.

Special Restrictions

Château de Siradan strives to maintain peace and quiet for our guests. We welcome families with children over the age of 12.  If reserving the entire château for an event, this restriction is waved.  Château de Siradan is released of liability for any accidents/injuries that occur.

Though Château de Siradan loves our furry friends, they are generally not permitted during your stay.   If you have a service dog, please contact us in advance of your stay. There will be a 125€ cleaning fee added to your final bill for any pets. 

The outdoor pool is seasonally open from 8:00am – 10:00pm. No lifeguard is on duty, swim at your own risk.  No glass at the pool. All children under the age of 16 must be accompanied by an adult. Swimming while under the influence of drugs or alcohol is not permitted.

All rooms are non-smoking.  Smoking must take place in designated outdoor smoking areas only.  A 500€ fee will be charged if any evidence of smoking in rooms is found.

All rates are subject to local taxes.

Photography

You may take photographs and video of Château de Siradan, including for your personal use only. Personal use includes uploading the photographs and video onto your personal social media sites (for example Facebook, Instagram, blogs). You are not permitted to sell, license or use the photographs or video for any other purpose or make, or enable others to make, any financial or material gain from the photographs or video.

Acceptance of risk

In consideration of you being permitted to enter the grounds and buildings of Château de Siradan, you hereby assume all risk of illness, accident and all risk of personal injury (including death) to yourself and to your personal property, sustained whilst you are in the château and its grounds and you and your heirs, executors, administrators, personal representatives and assigns hereby release us and our directors, officers, and employees from any and all liability whatsoever for any loss, personal injury (including death) or property damage which you may suffer whilst in Château de Siradan, its buildings, pool and grounds.

Breach of these terms and conditions

Château de Siradan reserves the right, at its sole discretion, to request that you leave the property/event, if any breach of these terms and conditions occurs. You will be required to vacate the property and Château de Siradan will not refund payment or accept any consequential liability damages or loss. 

Agreement

You hereby agree to hold harmless and indemnify us, our directors, officers, employees, licensees, agents, assigns and successors against any and all claims, actions, proceedings, demands, liability, costs, losses, damages and expenses resulting from or by reason of any claim arising from a breach of any of your representations, agreements and undertakings made by you in this agreement.

By paying the 25% deposit for my booking, I confirm that I have read, understand and accept all applicable terms and conditions specified within.  I am aware that I am waiving certain legal rights which I or my heirs, next of kin, executors, administrators, assigns and representatives may have against Château de Siradan.

Château de Siradan reserves the right to update and/or change the terms and conditions at any time and agrees to notify you of the changes.  If an update or change occurs after you have booked, and thus accepted the terms and conditions, the updates/changes apply only once you have read and accepted the new terms and conditions.